FAQs and Troubleshooting

Collecting consent for the GDPR
This article is for email marketers using consent as a lawful basis for processing personal data under the General Data Protection Regulation (GDPR). Learn ...
Tue, 30 Jun, 2020 at 10:53 AM
How to submit a ticket?
Log into your account to file a support ticket and we’ll provide you with a solution. You can find this option under a "Question mark" icon at th...
Tue, 30 Jun, 2020 at 11:02 AM
What are breadcrumbs?
Breadcrumbs or a breadcrumb trail is a navigation tool in user interface that allows you to go to a particular element in the chain using shortcuts and keep...
Tue, 30 Jun, 2020 at 11:04 AM
Where do I check my current Smarketly plan?
You can check you current plan in the drop down menu in the top right corner. In the menu, click on the "Plans & Billing" to see your...
Tue, 30 Jun, 2020 at 11:08 AM